Terms & conditions

Please review our policies and important information before placing an order.

Last updated: July 14, 2026

Welcome to Vyora Creation. These Terms & Conditions govern your access to and use of our website, online store, products, services and related features (collectively, the "Services"). By accessing or using our website, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use our Services.

Vyora Creation operates this online store and website, while the Services are powered by Shopify. These Terms & Conditions should be read together with our Privacy Policy and any other policies or notices available on our website.

1. General Conditions

By using our website, you confirm that you are legally capable of entering into a binding agreement under the laws applicable to you. You agree to use this website only for lawful purposes and in accordance with these Terms & Conditions.

We reserve the right to refuse service, cancel orders, restrict access or terminate accounts where we reasonably believe that these Terms & Conditions have been violated or where necessary to protect our business, customers or website.

2. Website Usage

You agree not to misuse our website or attempt to interfere with its normal operation. You must not use the website for any unlawful, fraudulent, harmful or unauthorized purpose.

You must not attempt to gain unauthorized access to our website, servers, systems, accounts or databases, or introduce any harmful code, viruses or other malicious material.

We reserve the right to suspend or restrict access to the website if we believe that a user has violated these Terms & Conditions or is using the Services in a way that may negatively affect our website or other users.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, availability and other information displayed on our website are accurate and up to date.

However, we do not guarantee that all product descriptions, colors, images, pricing or other information will always be completely accurate, current or error-free. Product colors and appearance may vary depending on your device or screen settings.

We reserve the right to modify product information, discontinue products, change availability or limit quantities at any time without prior notice, subject to applicable law.

4. Pricing and Payments

All prices displayed on our website are subject to change without notice. We reserve the right to correct pricing errors, inaccuracies or omissions and to cancel or modify an order affected by such an error, subject to applicable law.

Payment must be successfully completed before an order can be processed, unless otherwise stated on our website.

By providing payment information, you confirm that you are authorized to use the selected payment method and that the information provided is accurate and complete.

Payments may be processed through third-party payment providers. Your payment information may therefore be handled according to the terms and privacy policies of the applicable payment provider.

5. Orders and Order Acceptance

Placing an order through our website does not automatically guarantee that the order will be accepted. We reserve the right to accept, refuse or cancel an order for legitimate reasons, including product availability, pricing errors, suspected fraud, payment issues or other circumstances.

If we cancel an order after payment has been received, we will process any applicable refund in accordance with our refund procedures and applicable law.

You are responsible for providing accurate and complete billing, shipping and contact information when placing an order. We are not responsible for delays or delivery issues resulting from incorrect or incomplete information provided by you.

6. Shipping and Delivery

Orders are processed and shipped according to the shipping options and delivery information displayed on our website at the time of purchase.

Delivery times are estimates and may vary depending on your location, shipping method, courier service, weather, holidays, public events and other circumstances beyond our reasonable control.

Once an order has been handed over to the applicable shipping or courier provider, delivery may be subject to the terms and procedures of that provider.

7. Returns and Refunds

Returns, exchanges and refunds are subject to our applicable Return & Refund Policy. Please review that policy before placing an order.

Products returned to us must meet the applicable eligibility requirements, including any requirements relating to product condition, packaging and proof of purchase.

Refunds for eligible returns will be processed according to our refund policy and applicable payment provider procedures.

8. Order Cancellation

If you wish to cancel an order, you should contact us as soon as possible after placing the order.

Cancellation requests cannot always be guaranteed. Once an order has been processed, packed or shipped, cancellation may no longer be possible.

Any eligible refund resulting from an approved cancellation will be processed according to our applicable cancellation and refund procedures.

9. Intellectual Property

All content available on this website, including but not limited to logos, brand names, text, graphics, photographs, product images, designs, layouts, icons, videos and other materials, is owned by or licensed to Vyora Creation unless otherwise stated.

You may access and use the website for personal and lawful shopping purposes only. You may not copy, reproduce, modify, distribute, publish, sell, license or commercially exploit our content without our prior written permission.

10. User Accounts

If you create an account on our website, you are responsible for keeping your account information and login credentials confidential.

You agree to provide accurate and current information and to notify us if you believe that your account has been accessed or used without authorization.

We are not responsible for losses resulting from your failure to keep your account credentials secure.

11. User Reviews and Content

If you submit reviews, comments, photographs or other content to our website, you agree that the content must be lawful, accurate and non-offensive and must not violate the rights of any other person or business.

You must not submit content that is fraudulent, misleading, defamatory, threatening, abusive, obscene, unlawful or otherwise inappropriate.

We reserve the right to remove or restrict user-generated content that we believe violates these Terms & Conditions or applicable law.

12. Third-Party Services and Links

Our website may contain links to or integrations with third-party websites, services, payment providers, applications or platforms.

Third-party services are operated independently from Vyora Creation and may have their own terms, policies and conditions. We are not responsible for the content, availability, security or practices of third-party websites or services.

Your use of third-party services may be subject to the terms and policies of those third parties.

13. Shopify

Our online store is hosted and powered by Shopify. Shopify provides the technology and infrastructure that enables us to offer our online shopping Services.

Your use of our website may therefore involve the collection and processing of information by Shopify and other service providers as described in our Privacy Policy.

For information about how Shopify handles personal information, please review the applicable Shopify privacy terms and policies.

14. Disclaimer

To the extent permitted by applicable law, our website and Services are provided on an "as available" and "as is" basis. We do not guarantee that the website will always be available, uninterrupted, secure or completely free from errors.

We may temporarily suspend, modify or discontinue any part of the website or Services for maintenance, technical reasons, operational requirements or other legitimate business purposes.

15. Limitation of Liability

To the maximum extent permitted by applicable law, Vyora Creation shall not be responsible for indirect, incidental, special or consequential losses arising from your use of the website or Services.

Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

16. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Vyora Creation and its affiliates, service providers and representatives from claims, damages, liabilities, losses and expenses arising from your violation of these Terms & Conditions or your unlawful use of the Services.

17. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, process and disclose personal information.

By using our Services, you acknowledge that you have reviewed our Privacy Policy and understand how your personal information may be handled.

18. Changes to These Terms

We may update or modify these Terms & Conditions from time to time to reflect changes to our business, Services, legal requirements or other operational reasons.

When changes are made, we will update the "Last updated" date on this page where appropriate. Your continued use of the website after updated terms are posted constitutes acceptance of the revised Terms & Conditions to the extent permitted by applicable law.

19. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws governing Vyora Creation and its operations, without regard to conflict-of-law principles, except where applicable law provides otherwise.

20. Contact Us

If you have any questions about these Terms & Conditions, our products, orders or Services, please contact us.

Email: vyoracreation742@gmail.com

Address:
186 Sugarhill Dr,
Brampton, ON L7A 3X4,
Canada